Hf Fénix Garden

Excellent hotel, clean and modern rooms. We had a good view from our window, but as it's on a large, busy main road, it can be noisy at night with traffic and sirens etc (personally, I like hearing the busy'ness of a city at night). Plenty of food choices in the hotel restaurant, and the food is really tasty. All the staff throughout the hotel were friendly and helpful, especially the restaurant staff. The young waiter who was working this week (sorry, didn't catch his name, 6-12 Feb 2024 ) was regularly clearing our table for us and was very helpful and polite. The only very small downside of this hotel is that the location is quite a long walk from downtown, but that can't be helped. Plus it wasn't too bad as the bus stop for all the hop on hop buses is across the road, so it was all good really. Also, taxis across the city were around €4-5 per trip. I would definitely recommend this hotel and would choose it if I visited again. ☺️

Stayed for 4 nights in December 2023. Overall had a great stay at this hotel. Room was clean and comfortable. Complimentary water. Clean and comfortable bathroom. Great location and walkable up Avenida da Liberdade down to the city center/ main touristic sites. Affordable breakfast if purchasing across your full stay and reasonable parking for being in a very busy transit area. Some of the cleaning staff were a bit noisy in the mornings but otherwise a great stay and value for the location.

Overall, my stay was great. Pros - Room: My room was very comfortable and modern. The room had a huge furnished balcony. I used the balcony on nice days to have my meals. Food: There is a restaurant onsite and breakfast was in included with my stay. Dinner options were not available to my knowledge. Staff: staff were always friendly and helpful. Noise level: The hotel was pretty quiet. Location: The location was great because it was within walking distance to so many attractions. Wi-Fi: Wi-Fi was included and worked well throughout my stay. Cons - Food: The breakfast was great EXCEPT the eggs which tasted like chemicals. I brought this to the attention of the hotel and was told that due to budget cuts they weren't using fresh eggs. If I return to Portugal in the future I would stay here again.

I stayed 2 nights in the hotel and everything wrong. First of all, the person who attended us was quite rude. I also had problems with a stolen object. I left my fragance on the table in my room and when I returned at night the fragance had disappeared. I talked with the receptionist about the incident. They told me maybe I left me frgance on my house even saying I used at the same morning. She called me later saying that no one had entered the room except the cleaning people and myself.